7.1
Based on 2941 reviews

Krystal Cancun

Located around a 10-minute drive from Playa Marlin, the 4-star Krystal Cancun hotel offers modern comforts such as a cash machine and a lift. Featuring an infinity pool along with a plunge pool, a Jacuzzi, and a sauna, the hotel is nestled in Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches.

This property is situated about 25 km from Cancun airport and within easy walking distance of Playa Forum. The Krystal Cancun places you at a distance of 0.6 km from Playa Gaviota Azul. Guests can also visit Coco Bongo, located a short distance from the accommodation.

Krystal Cancun hotel features 502 rooms with a flat-screen TV with satellite channels, as well as a minibar fridge and coffee/tea makers. They come with a separate toilet and a shower along with such comforts as hair dryers and towels. Guests can also enjoy sea views.

This Cancun hotel offers on-site breakfast in the restaurant. Aquamarina restaurant serves international cuisine and has a spacious terrace. There is a restaurant serving Italian food just 5 minutes' walk away.

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General information

Contact information

Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico;

Krystal reservations available at 'rooms'

Krystal phone number isn't available on our site, if you want to call Krystal visit site of a hotel

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Krystal Location

 Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico

Krystal Resort Deals

Guest reviews

Guest reviews are submitted by our customers after their stay at Krystal Cancun

Mike

2022-05-11

I had a really great stay in a long time. Room was huge and romantic, the place itself was fancy. This accommodation had a very central setting really close to the Cancun nightlife. After long day I visited Hooters Party Center for a couple of drinks. Particularly good view, amazing bar - everything was great.

10

Tyler

2021-11-19

I loved it, including staff and location. Plenty of goodies for breakfast.

9

Donald

2022-01-11

It has perfect location and staff for a nice stay in this hotel.

8

Jesse

2021-12-19

I loved my stay at this romantic hotel.

9

Harry

2022-03-26

Prime location, free of charge breakfast, staff was lovely. Enjoyed the outdoor bar. Restaurant in hotel was comfortable and the pool area was excellent. Good home base for exploring Cancun...

8

Michel

2021-11-02

Cool, clean place and decent area. It's cosy with relaxing beds and pleasant views. Exceptional customer service provided too. Parking is nearby.

8

David

2021-12-02

the staff were ready to help when needed. although the view was special, i had beautiful bedroom. touristic location was a plus. the restaurant was wonderful, i tried light dishes. late check-out was useful. it was reasonably priced, compared to other shopping hotels.

9

Jimmy

2021-10-26

Excellant home base for 6 nights. Impeccable stuff, very good service, TRULY SPECIAL views. The room was terrific and family-friendly, the bed was very clean. The hotel was impeccably clean and the stunning beach set within walking distance of the property. Moreover, we could park our car onsite.

8

Stephanie

2021-04-17

Had an excellent stay here. Hotel was neat, low cost, had ideal staff and location. I loved a tasteful decor and dark furniture. Based in a busy area.

8

Anna

2021-09-17

This is a funky place, with central location and generous sized rooms.

9

Tommy

2020-07-15

all in all, it was nice place for traveling to cancun. a drugstore and stores are so close to the hotel. on-site restaurant aquamarina was a bonus, had dinner there. free wi fi worked.

8

Sara

2021-05-15

We have stayed in Cancun many times and would definitely go back. We loved the location and rooms. City view from the sunny balcony was a plus.

9

Nathaniel

2020-02-23

30 minutes drive to the airport. Hotel district definitely deserves exploring❤

8

Earl

2020-07-23

El mortero restaurant is set 900 feet away from the property. 4-star hotel in Cancun...

8

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Review score

Based on 2941 reviews

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Main Features

  • Free Wi-Fi in rooms

  • Valet parking

  • 24-hour reception

  • Infinity pool

  • Beach access

  • Fitness centre

  • Aqua park

  • Spa & wellness centre

  • Restaurant

  • Meeting/ Banquet facilities

  • Cots

  • In-room breakfast

  • Air conditioning

  • No pets allowed

Krystal Amenities

  • General

    No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Dining

    In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus
  • Leisure & Sports

    Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing
  • Shallow end
  • Make up services
  • Krystal Guest Services

    Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Happy hour
  • Room Amenities

    Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Bathroom telephone
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Krystal Offers

Rooms
Frequently asked questions
  • 🍜
    What dining establishments are available at Krystal Cancun Hotel?
    During your stay at Krystal Cancun Hotel, you can dine at Aquamarina or Las Velas restaurants.
  • Where is Krystal Cancun situated?
    Krystal Cancun is just a stone’s throw away from the city’s key locations and sites, including Playa Forum and Coco Bongo.
  • 🚪
    What room types does Krystal Cancun Hotel provide?
    A room in Krystal Cancun Hotel costs approximately $143.
  • Is breakfast free at Krystal Cancun Hotel?
    Yes, Krystal Cancun Hotel offers continental breakfast for free.
  • Which airport is close to Krystal Cancun Hotel?
    The closest airport is Isla Mujeres and it is placed within 20 km from Krystal Cancun Hotel.
  • 🕌
    What attractions are close to Krystal Cancun Hotel?
    Popular spots near Krystal Cancun Hotel include Playa Tortugas, Cancun Convention Center, Cancun Center, among others.
  • 🍹
    Are there any good restaurants close to Krystal Cancun Hotel?
    Guests can have lunch or dinner at Hooters Party Center within 250 metres of Krystal Cancun Hotel.
  • What payment methods do you accept at Krystal Cancun?
    Payment methods available in Krystal Cancun include Mastercard, Visa and American Express.
  • What facilities can be used at Krystal Cancun Hotel?
    Krystal Cancun Hotel provides such facilities as a golf course, a Jacuzzi and a wellness area.
  • What facilities can be found in the rooms at Krystal Cancun Hotel?
    Some rooms of Krystal Cancun Hotel welcome guests with the following facilities:
    • a minibar
    • air conditioning
    • a work desk
    • a personal safe
    • a seating area
    • a separate toilet
  • Can I cancel my booking at Krystal Cancun Hotel?
    Yes, Krystal Cancun Hotel offers free cancellation.
  • Do the rooms of Krystal Cancun Hotel include a workspace?
    Yes, some rooms of Krystal Cancun Hotel do have a workspace.